FAQ
Frequently Asked Questions.
During the first appointment we aim to develop an understanding of:
● What is troubling you at present
● How these difficulties have occurred
● What you want to gain from seeking care
You will be asked about your current symptoms and experiences, life history, and prior treatment. We will clarify your current diagnosis so that you can work towards a better understanding of why you feel the way you do, and how you might manage things more effectively. Sometimes this initial assessment may take more than one session. It is a collaborative process to understand what treatment will work best.
We can take EFTPOS, Credit card (Visa, Mastercard & AmEx), a 2% surcharge will apply to all transactions made with credit or debit cards.
EFT to:
Christle Pty Ltd
BsB: 032257
Acc No. : 598665
(Please send us a screenshot of the receipt once it has been done)
To cancel an appointment, we require a minimum of two weeks’ advance notice. If it’s less than two weeks, the deposit will be non-refundable. All cancellations (more than 2 weeks) will incur a 2% processing fee to cover the administrative costs associated with processing the refund.
It is your responsibility to organise follow-up appointments and ensure that your scripts do not run out before the next appointment.